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Please be informed our Client Care service will be closed from the 29th of March to the 1st of April and during the day of 4th of April. We will be delighted to assist upon opening of our services on the 2nd of April, and from the 5th of April.

OUR PRODUCTS Care

  • At Maison Margiela, we aim to introduce sustainability to our collections.

    Our ready-to-wear pieces are created with high quality fabrics and original techniques. For any questions on how to wear our garments, please contact our Client Care or our boutique advisors.

    Grainy Leather

    This full grain leather comes from the top layer of the hide and includes all of the natural grain. It may carry natural imperfections, such as veins or wrinkles. As such, each piece is unique and selected for its specificities and history.
    For surface stains, we recommend cleaning with a soft damp cloth with water.

    Deer Leather

    A high quality leather known for its softness and suppleness, as well as for its resistance and durability. These criteria together make deer leather one of finest leathers in luxury industry for bags and small leather goods.
    For surface stains, we recommend cleaning with a soft damp cloth with water.

    Spazzolato Leather

    'Spazzolato’ leather is a refined brushed leather. The brushed finish gives it a shiny look. This is a luxurious and delicate leather to be treated with great care. Over time, the leather will follow its natural evolution and some marks will appear.
    For surface stains, we recommend cleaning with a soft damp cloth with water.

    Patent Leather

    A coating has been applied to the leather for a glossy effect. For surface stains, we recommend cleaning with a soft damp cloth with water.

    Nappa Lambskin Leather

    Nappa is a full-grain lambskin of the highest quality. The raw material is qualitatively ideal to be used in leather goods and gloves due to its softness. It is a very natural leather, as it does not have any treatments that cover its characteristics, only a slight finish that allows to enhance its softness.
    Slight imperfections are part of the beauty of the article, because it is not masked by additional layers but is left plain in order to enhance its natural characteristics. The grain of the leather has a very fine grain and is very soft and silky to the touch, and this aspect is enhanced by the selected tanning methods.
    For care instructions, we recommend to address to a leather specialist.

    Goat Leather

    Goat leather is resistant and slightly shiny.
    For care instructions, we recommend to address to a leather specialist.

    Vintage Leather

    The studio looked for a less rigid leather, more luxurious, with a fine aspect, reminiscent of glove-making. More qualitative because of its fineness and preciousness, vintage leather is now our iconic leather on the woman’s Tabi.

    Rubber

    Made from a recycled and biodegradable rubber with softness and give a luxury touch.
    For surface stains, we recommend cleaning with a soft damp cloth with water.

    Box Leather

    Box calf is a type of leather taken from calves. Although box calf has a pliable feel, it is firm in consistency. Its grain side is embossed with an extraordinarily fine grain pattern that is really luxury.
    For surface stains, we recommend cleaning with a soft damp cloth with water.

    Varnished calfskin

    Varnished calfskin is carefully selected after tanning to ensure a higher-quality varnishing. It is a very soft leather which, despite being varnished, has a very silky and soft-to-the-touch feel.
    The finished leather is smooth and shiny. Being a very natural varnish, it may lead to small imperfections due to the natural aspects of the leather.
    For surface stains, we recommend cleaning with a cotton cloth.

    Who can I contact for repairs or maintenance of my leather goods & shoes?

    We invite you to contact our Client Care or your nearest boutique receive advice concerning repair and maintenance. See the list of our Maison Margiela boutiques.

  • At Maison Margiela, we aim to introduce sustainability to our collections.

    Our ready-to-wear pieces are created with high quality fabrics and original techniques. For any questions on how to wear our garments, please contact our Client Care or our boutique advisors.

    Bianchetto

    The Bianchetto handmade technique is part of the DNA of the house. Since its creation, the paint is made to cover objects and clothes in the same way as walls are painted: the unique effect indicates the passage of time and recalls purity.
    Garments with this effect should be washed inside out. However, shoes and bags should not be washed, as this could damage the product's print.
    Reinforcing the will to show the passage of time, the hand-made paint can crackle with use.

    Eco-cashemire

    Eco-cashmere means that at least 50% of the fiber used for the garment is recycled.

    How should I wash my ready-to-wear pieces?

    Please refer to our care label instructions.
    For any questions on how to wash our garments, please contact Client Care or one of our boutiques.

    Who can I contact for repairs or maintenance of my ready-to-wear pieces?

    We invite you to contact our Client Care or your nearest boutique receive advice concerning repair and maintenance. See the list of our Maison Margiela boutiques.

  • Maison Margiela fragrances are created with high standards of quality to invite you to an olfactive experience.
    Inspired by the clothing and accessories collection with the same name, REPLICA fragrances appeal to the olfactory memory and capture memories that we all share, instantly evoking images, impressions and positive emotions.

    How do I wear my fragrance?

    In order to amplify the diffusion of the fragrance, we invite you to spray it on the "pulsating areas" which are located behind the ears, on the wrists and at the hollow of the elbows.

    Candle care

    When using them for the first time, we recommend you let the candles burn for one hour so that it burns evenly.
    After each use, please reposition the wick in the wax. This will prevent the wick from approaching the glass and causing overheating.
    Also, cut the wick after each use to a length between 3 and 5 mm.

    Fragrances delivery area

    We are able to deliver fragrances in Europe, United States and Japan in limited quantity.

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