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FAQs Payment methods
- Credit/Debit Card: we accept cards from all the major networks. The total will be charged to your card when the order is shipped.
Registered customers can benefit from a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
Every purchase on maisonmargiela.com is made with maximum security thanks to the use of Trustwave and Geotrust-certified secure servers and the implementation of the most advanced encryption services (SSL). We only use protected connections, as demonstrated by the ""https"" URL prefix and the lock symbol that appears in the browser's address bar.
To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. As an additional safety measure, you may be asked by your credit card provider to authorise payment by entering a one-time password, an SMS code, or another authentication method.
Our Client Care may carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming the order.
As soon as you complete your order, authorization for the necessary payment will be requested automatically to verify the validity of the credit card and availability of funds; however, the card is not charged at this time. The actual payment occurs when the order is dispatched, at which point you will receive a notification email.
The amount paid is lower when, at the moment the order is dispatched, one or more of the articles is not available; the charged amount will correspond exclusively to the value of the articles that were effectively shipped.
Our prices are inclusive of VAT, and you will receive an invoice for your order.
Please note that only end customers can purchase on MaisonMargiela.com
We will send you the order invoice by email.
If you haven't received it, please contact our Client Care.